8 comment(s) for "Never Let Your Patients Hear You Complain":

  1. Your friend commented that she wondered if her care was suffering. After reading your post, I wondered if the staff cared about the patient’s suffering.

  2. Maria

    Thank you for the reminders about having a professional attitude. It’s not the patients’ job to listen to griping.

  3. Suzanne Nourse

    So agree Karen. This extends to more than health care professionals. I think many of us have been exposed to complainers in all forms of business. I have listened to complaints from grocery clerks, massage therapists, teachers, hair stylists…And yes, it makes one wonder if full care is being given.l Do you feel this is becoming worse?

  4. Thank you for commenting, Suzanne. I agree that the complainers extend into other arenas. And I do think it’s getting worse.
    Health care workers are stressed to the max with the current health crisis and that may be a contributor in their field. However, I think there is a general lack of professionalism exhibited in the work place. And that may be lack of training and a clear understanding of what professionalism means.

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