Published Articles & Editorials
Karen Hickman of Professional Courtesy has written a variety of articles and editorials on the importance of etiquette in the business arena. She has also contributed to the book Dishing Up Smiles.
“Be your own patient advocate. Here’s how.” – Kevin MD, April 2015
“Measles and Manners” – Lifescript, April 2015
“Achieve Gold Standard Customer Service for your UCC” – Ambulatory M&A Advisor, March 2015
Weekly Column: Contemporary Courtesies – News Sentinel
“Table manners for physicians: 30 tips for better dining etiquette” – Kevin MD, May 2014
“What to do when your patient dies” – Kevin MD, February 2014
“Table manners for physicians: 30 tips for better dining etiquette” – Kevin MD, May 2014
“Professionalism and Contemporary Medical Attire” – Protocol & Etiquette Worldwide, August 2013
“Guest Post: Appropriate Dress for Medical Staff and Physicians” – Diane Gottsman, August 2013
“Five Etiquette Tips for Physicians and Medical Staff ” – Physicians Practice, November 2012
“There are no small jobs in any organization” – Kevin MD, November 2011
Previous Contributions
“Tis the Season” – Business People Magazine, December, 2008
“The Art of the Business Meal” – Ft. Wayne Chamber of Commerce Emphasis, March 2008
“Wedding Etiquette 101” – Your Wedding/Business People Magazine, 2007
“Etiquette Tips for a Contemporary Wedding” – Ft. Wayne Woman Magazine, Spring, 2006
“Compassion in Medicine” – Ft. Wayne Medicine Quarterly, Spring 2006
“Be on the Best Guest List” – Ft. Wayne Woman, Nov/Dec, 2006
“How to Dump Your Doctor” – Real Simple Magazine, September, 2006
“Women in Power” – Ft. Wayne Business Journal Magazine, Sept. 2006
“Compassion in Medicine” – Ft. Wayne Journal Gazette, January 26, 2006
“Tips for a gracious Party Goer” – Ft. Wayne Woman, Nov./Dec.2005
“Dishing Up Smiles” – Health Cares Magazine, April, 2005
“The Power of Kindness” – Health Cares Magazine, March, 2005
“A Touch of Class” – Tea A Magazine, January, 2006
“Doing Business Successfully in the International Arena” – Ft. Wayne Business Journal, May, 2003
“Nasty is Expensive” – Diederich Health Care E- newsletter
“Your Best Behavior” – Ft Wayne Business Journal, April, 2003
“Your Dining Etiquette is Important at Business Meal Functions” – Business People Magazine, February, 2003
“Do you Wonder How Your Office or Institution is Perceived?” – Business People Magazine, September, 2002
“What We Wear to Work…” – Business People Magazine, September, 2002
“Good Etiquette Starts with a Good Handshake” – Business People Magazine, January, 2002
“How Do You Sound on the Phone?” – Business People Magazine, September, 2001
“Business Goes Global…Leave Manners Behind…” – November, 2000
Karen Hickman contributed dining etiquette and table manners specific to each section of the book, Dishing Up Smiles, developed and published by The National Alliance of the American Dental Association.
The book contains tooth-friendly recipes, table manners and tips for dental health.