Professional Courtesy, LLC

Karen Hickman specializes in Etiquette and Protocol Consulting and is based out of Fort Wayne, IN | TEL: 260-486-7758

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You are here: Home / Team

Team

Karen Hickman, founder and owner of Professional Courtesy, LLC is pleased to announce that Suzanne Nourse will be the Canadian division and adjunct trainer for Professional Courtesy Essentials in Healthcare Program.

Suzanne brings a wealth of knowledge and experience as a trainer, making her very effective in presenting to individuals in the healthcare field. We are delighted to have her on board.

Suzanne Nourse Adjunct Trainer

Suzanne Nourse

Suzanne Nourse is the founder and director of The Protocol School of Ottawa. She provides customized seminars and workshops to executives and organizations wishing to increase their self-confidence and gain a competitive edge.

Suzanne has over fifteen years experience as an educator. Prior to beginning her company, The Protocol School of Ottawa, she taught at Algonquin College and Mican Business College in Ottawa.

Suzanne holds a Bachelor of Arts degree from Queen’s University. With a Teaching Certificate specializing in adult learners, she has taught English as a Second Language, Interpersonal Skills, Interview Techniques, and Business Communications. Teaching predominately in multi-cultural classroom settings has provided Suzanne with first hand experience in cross-cultural communication. Earlier years as an X-Ray Technologist provided the foundation for her medical office professionalism program. A further step in better preparing individuals for the business arena was training and certification by The Protocol School of Washington as a Corporate Etiquette and International Protocol Consultant.

Suzanne offers Social and Business Etiquette, International Protocol, Dining Seminars, Medical/Dental Office Professionalism, and the delights of Afternoon Tea to organizations and groups. She also provides individual consultations and instruction.

She is co-author of The Power of Civility.
She is passionate about restoring civility in our society.

Company Profile

Founded in 1999, the mission of Professional Courtesy and Karen Hickman is to present programs of the finest quality with the highest degree of professionalism.

The purpose of the seminars and programs is to enable professionals, executives, and individuals to conduct business in diverse cultural arenas with ease.
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From the Blog

Business Email Etiquette                                                                                      The number of emails we all receive every day can be overwhelming, but they are a fact of life. Keeping that in mind, try to observe some of the basic email etiquette rules for emailing within the business world. Your email message may … Read More

Contact Us

Professional Courtesy, LLC
Etiquette/Protocol Consultants
P.O. Box 15353
Fort Wayne IN 46885-5353

Telephone: 260-486-7758
Facsimile: 260-486-7758
Via Email

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