Business Etiquette and Professional Development Programs for Universities
Training tomorrow’s leaders and professionals.
Karen is available for virtual training as well as one-on-one sessions. She invites you to connect and share your thoughts and perspectives.
Topics include:
Basics of Business Etiquette
- Etiquette Changes
- Eye Contact
- Handshaking
- Introductions
- Rising to the Occasion
- Forms of Address
- Rank and Status
- Business Card Etiquette
Technology Etiquette
- Virtual Meeting Etiquette
- Cell Phone
- Voice Mail
- Telephone Etiquette
- Texting
- Instant Messaging
- Internet
- Effective Personal Communication
- Social Media Etiquette
- Fax Machines
Networking for Success
- Being Prepared
- Making an Entrance
- Name Tags
- Handshaking/Eye Contact
- Reception and Receiving Lines
- Introducing Yourself and Others
- Remembering Names
- Conversation Skills
- Business Arena Communications
- Taking Your Leave
Dress to Impress
- The Language of Dress (gender inclusive)
- Traditional Business Attire
- Corporate Casual or Relaxed Business Attire
- The Power of Color
- Accessories
- Dressing for Social/Business and Sports Events
- Dressing for the Job Interview
- Dress Do’s and Don’ts
Dining for Business
- Dining and the Interview
- Business Entertaining
- Host/Hostess and Guest Duties
- Reading the Table
- Silverware Savvy, Negotiating the Table
- Silent Service Codes
- Body Language at the Table
- Difficult Foods
- Toasting/Wine Etiquette
- American and Continental Style of Eating
- Top Dining Tips
- What Not to Order
- Stationery Etiquette
The Paper Impression
- The Essentials for Every Professional
- Stationery Wardrobe (business vs. social)
- Thank You Notes
- Forms of Address
- Business Card Etiquette
- Calling Cards
