Professional Courtesy, LLC

Karen Hickman specializes in Etiquette and Protocol Consulting and is based out of Fort Wayne, IN | TEL: 260-486-7758

  • Email
  • Facebook
  • LinkedIn
  • RSS
  • Twitter
  • YouTube
  • Home
  • About Us
    • Company Profile
    • Bio of Karen Hickman
    • Team
    • Endorsements
  • Services
    • Building Confidence in Yourself, Leadership Workshop
    • Corporate & International Etiquette
    • Dining Etiquette for Business & Pleasure
    • International Protocol
    • Medical & Dental Etiquette
    • Tea & Etiquette
    • Tech Etiquette
    • University Etiquette
    • Nonprofit Fundraising Opportunities
  • Events
    • Speaking Schedule
    • Conferences & Seminars
  • Speaking & Writing
    • Speaking Topics
    • Seminar Topics & Etiquette Training
    • Writing & Editorial Services
  • Blog
  • Media Room
    • Media Kit
    • Articles by Karen Hickman
    • Videos of Karen Hickman
    • Newsletter Archives
  • Products
  • Tips & Resources
  • Contact
  • Cart
You are here: Home / Archives for procourtesy

Tea Tips and Info

January 25, 2015 by procourtesy

Fresh Tea Leaves from garden.

Tea Tips

January is National Tea Month. Here are some tea tips and info to raise your tea I.Q.

Owl in one of the Pooh books said, “Come along inside. We’ll see if tea and buns can make the world a better place.”

  • China’s oldest wild tea-plant is a tree about 1700 years old growing in Yunnan Province.
  • Oldest cultivated tree is over 800 years old
  • Small leaf tea is in China (Camellia Sinensis Sinensis.)
  • Large leaf tea comes from Assam (Camellia Assamica)
  • Tea is harvested every week to 10 days for the duration of the growing season.
  • Tea is to China what wine is to France.
  • “Ten thousand” is the Chinese description of too many to count.
  • “Ten thousand” teas is the Chinese way of saying all of the tea in China.
  • Six categories of tea according to Chinese: green tea, white tea, yellow tea (unknown to westerners), black tea, dark black tea, and scented or floral tea.
  • Green Teas are hard to keep “ has no keeping quality”- solution was to roll flat leaf into pellet shaped balls, Chinese name was Zhucha or pearl tea, rest of world calls it Gunpowder
  • Gunpowder leaf is picked any time, it is not a tea of distinction.
  • Gunpowder tea is a favorite tea in Morocco and Middle East, served with mint and lots of sugar. Heavier than other tea, you need ½ the amount of dry leaf.
  • Chinese black tea did not appear until after  Ming Dynasty.
  • Keemun is the finest black tea in the world.
  • Yin Hao Jasmine is the top grade Jasmine tea.
  • Jasmine Pearls have limited production “only hearts colder than children could fail to be enchanted.”

Try a fresh loose leaf tea sometime and taste the difference from the usual “bagged” tea.

Filed Under: Tea etiquette Tagged With: "ten thousand teas"camellia sinensis-sinensis, assam tea, etiquette expert, gunpowder tea, hand crafted tea, Jasmine tea, Karen Hickman, keemun tea, national hot tea month, national tea month, oldest tea plant, tea etiquette, tea info, tea tips

National Thank You Month

January 14, 2015 by procourtesy

 

You may have heard that January is National Thank You Month. So, it is a good time to take stock of your stationery and how often you hand write notes. A hand written note is never out of style and is a mark of distinction.

I have always loved beautiful and good quality stationery and I have quite a “wardrobe” of stationery on which to write. What you write on speaks as much about you as what you write. It is not necessary to spend a fortune on note cards and writing paper, but do make sure it is of reasonable quality and weight. The weight, quality and finish of the paper impacts the people who receive your notes and when using a good writing instrument, impacts the look of your writing.

The best stationery is made of 100% cotton which makes the paper museum quality and acid free and is one of the factors in the cost of fine writing paper. And one of the least expensive paper is news print, which is made mostly of wood pulp. It is inexpensive to produce and is used in printing newspapers because of it’s low cost compared to higher quality paper used for glossy magazines. It does not have the staying power that all cotton paper has.

There are many grades of paper in between these two and if your budget doesn’t allow for engraved note cards on the most expensive paper, go for something in between. Choose paper with a little weight to it. And if you can only manage one type note card go with the correspondence card. It is of heavy card stock weight and can be used by men and women. In fact, it is becoming one of the most popular pieces of stationery that people are using. The correspondence card for many, has replaced the fold over note which, technically, is considered to be more feminine.

If you are limited in how many cards you can own, choose a card that is white or off white, plain or with your name or monogram printed or embossed on it. This style should serve you well for most occasions. And there are many reasonably priced lines out there.

If your budget allows and you want to invest in more expensive note cards and writing paper, choose a line, like Crane®, It is an American company that has been around for years. In fact, we all carry a little Crane® paper with us in our wallets. The US Treasury prints our money on Crane® paper.

So, during this month, try to write more notes of all kinds, It doesn’t always have to be a thank you note. Consider sending a note to congratulate people on a special accomplishment or just a note to say hello. Hand written mail gets opened first, because it promises to be special. And of course, it has that mark of distinction.

Filed Under: National Thank You Month Tagged With: correspondence cards, Crane Stationery, hand written notes, National Thank You Month, stationery, Thank you note etiquette, thank you notes

Toasting Etiquette at Weddings

January 8, 2015 by procourtesy

Woman holding a glass of champagne at some festive event, party or wedding reception

 

Hearing someone offer a wonderful toast is a real treat. It is also, a well honed skill. At some point in your life you will probably be asked to offer a toast to someone. Maybe it will be when you are the best man at your brother’s wedding or the maid of honor for your sister or best friend. Whatever the occasion, being responsible for a toast is an honor that should be taken seriously and done well.So, here are some things to keep in mind regarding toasting etiquette at weddings.

We’ve all heard those party hardy stories that your college roommate regales everyone with at the wedding, and they usually end up causing embarrassment for everyone involved. The time to share those stories is at the bachelor/bachelorette party, if they are shared at all.

I am not sure why some people feel the need to embarrass those that they are toasting. It’s a toast, not a roast. So, here are some tips for offering a great toast at a wedding:

Be prepared. Write out your toast and practice it until you are comfortable delivering it. Practice in front of someone who can offer some good feedback. If need be.

Be appropriate. Make sure whatever you say is appropriate for all of the guests at the wedding, including grandparents. Avoid off color jokes and stories.

Be in control. The time to offer the toast to the bride and groom isn’t after you have had 3 or 4 drinks. You want to have your wits about you and be able to deliver your good wishes with style and grace. Try to avoid falling apart emotionally. That tends to make people uncomfortable.

Be sincere. This is your chance to wish the couple well and say something complimentary and memorable about them. You are helping to launch them into their new life together.

Be brief. A toast should not be any longer than a few minutes. Going on and on for 10 or 15 minutes is too long. The guests are usually waiting to eat at the time of the toast so they are ready for you to move on.

And lastly, be seated.

.

Filed Under: toasting etiquette, Uncategorized Tagged With: best man, maid of honor, toasting etiquette, toasting the bride & groom, wedding toasts

Holiday Gifting for Your Medical Staff

December 18, 2014 by procourtesy

medical doctor holding gifts in hands isolated on white

A Medical Manners Moment…

Holiday Gifting for Your Medical Staff

I am always disappointed when I hear health care workers in larger medical groups say that they don’t think their physicians even know their names. A sad commentary I think, since a physician’s staff has a lot to do with the over all patient experience. Also, it has been shown that the feeling of being valued in a job is very important to all of us. So, if health care workers feel they are invisible to their physicians they are certainly not feeling valued.

Since this is the holiday season, now, is the perfect time for physicians and administrative people to show their appreciation to their staff members.

Here are some ideas on how to do that:

Attend the office Christmas party. If you are the boss and you don’t attend the practice party, the message you are giving is one of indifference or that you don’t care about your staff.

Gift your staff. Offering a monetary bonus if it is in your budget, or a thoughtful gift, is always appreciated at the holiday time. Focus on the word thoughtful.

Acknowledge everyone. Get to know all the staff people, from the scheduler to the people in your billing department by name. There all no small jobs in any organization.

Feed your staff. If the size of your staff is small enough, take them out for lunch occasionally. If it is too large for that, order in.

Remember your staff all year long. You don’t have to wait until the holidays to show your appreciation. Consider doing something nice for your staff throughout the year. For instance, acknowledging birthdays is another way to make them feel special.

Filed Under: medical etiquette, medical manners, Uncategorized Tagged With: etiquette expert, gifting medical staff, holiday gifting, Karen Hickman, medical manners, physician appreciation, Professional Courtesy

How to Help Grieving Friends at the Holidays

December 18, 2014 by procourtesy

 Giving a helping hand to another

How to Help Grieving Friends at the Holidays…
Anyone who has lost a loved one, whether it be a parent, spouse or child, will tell you that the first year is very difficult. Coming up on all of the “firsts” that first year can be very painful and most people are acutely aware of their loved one’s absence. And of course, the holiday season can be particularly painful. All of their traditions are now punctuated with a blank space where their loved one would have been. Doing all of the things that they used to do, for some may be a comfort, but for others, they may feel the need to do something completely different than in years past.

One thing that could contribute to the painfulness of their situation may be the holiday cards that they receive from friends and family members. Those cheery cards with all of the family photos and the Christmas letters telling them of what a wonderful year your family has just had may be very hard for them to open. Now, I am not suggesting that your ignore them at this time, but consider changing your approach on how you send your greeting to them.

How about sending a personal note letting them know that you are thinking of them in a special way and that you are remembering their loved one, too. Saying something nice about their loved one will never get old. They know the rest of the world is moving on, but they are still actively grieving. A cheery “Merry Christmas” probably isn’t going to seem very merry to them. Wishing them peace and comfort would seem more appropriate.

It will take you more time to write out a special note, but you probably won’t have too many of those to do and the impact it will have for your friends will be worth it.

Also, don’t expect a holiday card from them. Sending out cards with just one name on them may be too sad for them…for others, not. But what grieving people need most from friends and family is understanding and support, not judgment. So, reach out and lend your support.

Filed Under: Grief etiquette, Holiday card etiquette Tagged With: condolence notes, etiquette expert, grief etiquette, holiday cards to people with loss, Karen Hickman, Xmas card etiquette

  • « Previous Page
  • 1
  • …
  • 7
  • 8
  • 9
  • 10
  • 11
  • …
  • 27
  • Next Page »

Follow Me On Twitter

Karen Hickman
  • RT @LydiaRamseyLive: Workplace Ghosting—Another Bequest from Covid https://t.co/kSh1sGKyHb 02:13:10 PM March 08, 2022 from Twitter Web App ReplyRetweetFavorite
  • #businessemailetiquette My latest blog post on business email etiquette. https://t.co/VHvw3wkOxq 12:19:29 PM February 08, 2022 from Twitter Web App ReplyRetweetFavorite
  • #nationalcomplimentday #Complimentetiquette #sincerecompliments My latest blog post on offering sincere compliments. https://t.co/VCVgcxsXFS 02:41:08 PM January 26, 2022 from Twitter Web App ReplyRetweetFavorite
@karen_v_hickman

Ask Karen

Do you have an etiquette question? Feel free to ask Karen here.

"*" indicates required fields

Name*
Due to the volume of email we receive we may not be able to respond to all of the questions submitted. Please note: any questions may be published on this blog or in my column, "Contemporary Courtesies" in the Fort Wayne News Sentinel. Full names will be with held for privacy.
*
This field is for validation purposes and should be left unchanged.

Like Us On Facebook

Get Karen’s Posts to your Inbox

SIgn up to receive my posts delivered directly to your inbox.

Recent Posts From Karen

  • Business Email Etiquette
  • How to Offer A Sincere Compliment
  • Sending Thank You’s for Physician Gifts
  • Holiday House Guest Etiquette
  • Correct Holiday Greetings

Blog Archives

Recent Comments

  • procourtesy on Correct Holiday Greetings
  • Suzanne Nourse on Correct Holiday Greetings
  • procourtesy on Loss and the Holidays
  • Suzanne Nourse on Loss and the Holidays
  • procourtesy on Thanksgiving Guest Etiquette

Company Profile

Founded in 1999, the mission of Professional Courtesy and Karen Hickman is to present programs of the finest quality with the highest degree of professionalism.

The purpose of the seminars and programs is to enable professionals, executives, and individuals to conduct business in diverse cultural arenas with ease.
Read More

From the Blog

Business Email Etiquette                                                                                      The number of emails we all receive every day can be overwhelming, but they are a fact of life. Keeping that in mind, try to observe some of the basic email etiquette rules for emailing within the business world. Your email message may … Read More

Contact Us

Professional Courtesy, LLC
Etiquette/Protocol Consultants
P.O. Box 15353
Fort Wayne IN 46885-5353

Telephone: 260-486-7758
Facsimile: 260-486-7758
Via Email

Copyright © 2025 · Professional Courtesy, LLC · SA Designs