Professional Courtesy, LLC

Karen Hickman specializes in Etiquette and Protocol Consulting and is based out of Fort Wayne, IN | TEL: 260-486-7758

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You are here: Home / Archives for Grief etiquette

What Not To Say When Elderly Loved One Dies

October 28, 2016 by procourtesy

Cemetery Gravestones

What Not To Say When Elderly Loved Ones Die

My father died quietly at home, on June 1st, 2015, two months shy of turning 98 years old. He had had a good quality, long life up until the very end. And I knew how fortunate we were to have had him in our lives for that long of a time and to have him so well and vital. That isn’t always the way lives play out when one is close to being 100 years of age. He had all of his faculties, was mobile, in his own home, enjoyed his children, grand children and great grand children and even played cards with my mom before they went to bed the night before he died. The next day he closed his eyes and died.

After his death I was quite surprised at some of things people said to me in offering their sympathy. Some people just said they were sorry for my loss, but many said things that were disturbing to me, especially in reference to my dad’s age and the fact that he died quietly at home.

I don’t think anyone said things to intentionally hurt my feelings, I think many people just don’t know what to say. But, there was a lot of, “wow, what a way to go” and “we all should be so lucky to go that way.” And it started to dawn on me that things were said that probably wouldn’t have been said in reference to a younger person dying. While, young people dying can be an unexpected and untimely loss, losing an older loved one in your life doesn’t diminish the fact that there is now a hole in your life.
Many of the comments seemed to over look the fact that I had lost my dad and because of his age and circumstances of his death made me almost feel like I didn’t have any cause to be sad.

When we lose a loved one, especially a parent, regardless of there age and circumstances of their death, we lose a part of ourselves and we become the oldest generation in the family. That in itself can give you pause. We also lose the a person we used to go to with questions, ask advice, get details on family history and so much more. Once they are gone, it’s final, there is no going back for another conversation.

So, what should you say to someone who loses an elderly loved one? How about, “I am so sorry for your loss, I am sure you will miss them.” That statement honors the loss and grief that we all experience in losing a loved one regardless, of their age.

I am reminded of something my late father-in-law said when his 103 year old mother died when someone asked him how it felt to lose his mother who had lived so long. He said, “it’s the end of an era for this family”, with a tear in his eye. He too would miss her.

Filed Under: Grief etiquette Tagged With: extiquette expert, funeral etiquette, grief etiquette, Karen Hickman, losing a parent, Professional Courtesy

How to Help Grieving Friends at the Holidays

December 18, 2014 by procourtesy

 Giving a helping hand to another

How to Help Grieving Friends at the Holidays…
Anyone who has lost a loved one, whether it be a parent, spouse or child, will tell you that the first year is very difficult. Coming up on all of the “firsts” that first year can be very painful and most people are acutely aware of their loved one’s absence. And of course, the holiday season can be particularly painful. All of their traditions are now punctuated with a blank space where their loved one would have been. Doing all of the things that they used to do, for some may be a comfort, but for others, they may feel the need to do something completely different than in years past.

One thing that could contribute to the painfulness of their situation may be the holiday cards that they receive from friends and family members. Those cheery cards with all of the family photos and the Christmas letters telling them of what a wonderful year your family has just had may be very hard for them to open. Now, I am not suggesting that your ignore them at this time, but consider changing your approach on how you send your greeting to them.

How about sending a personal note letting them know that you are thinking of them in a special way and that you are remembering their loved one, too. Saying something nice about their loved one will never get old. They know the rest of the world is moving on, but they are still actively grieving. A cheery “Merry Christmas” probably isn’t going to seem very merry to them. Wishing them peace and comfort would seem more appropriate.

It will take you more time to write out a special note, but you probably won’t have too many of those to do and the impact it will have for your friends will be worth it.

Also, don’t expect a holiday card from them. Sending out cards with just one name on them may be too sad for them…for others, not. But what grieving people need most from friends and family is understanding and support, not judgment. So, reach out and lend your support.

Filed Under: Grief etiquette, Holiday card etiquette Tagged With: condolence notes, etiquette expert, grief etiquette, holiday cards to people with loss, Karen Hickman, Xmas card etiquette

Survey for Grief Book

January 21, 2014 by procourtesy

Survey for Grief Book

I am doing research for a book that I am writing on dealing with grief and the etiquette that goes with it. I’d appreciate your comments to the questions listed below. Feel free to answer as many or as few as you’d like. Also, feel free to add more comments separately. 

If you think of any other questions that you feel would be of value, please share those, too.

To respect your privacy feel free to email me your comments directly at karen.hickman@p/ The identity of anyone replying will be protected using a pseudonym and or changing details to protect your privacy. 

Thank you for sharing your thoughts on a difficult subject. My goal in writing this book is to enlighten people on the best ways they can help friends and loved ones when they are experiencing loss in their lives.

1. If you have lost a loved one, what was your relationship to the deceased; a spouse, parent, child, sibling, grandparent or friend

2. How long has it been since your loved one died?

3. Was their death sudden or after a long illness? If sudden, what was the worst part for you?

 4. If they had an illness of any length, were you able to care for your loved at home?

 5. If you kept your loved one at home, did you have help? If yes, who?

 6. Did your loved one die in the hospital or another medical facility? If so, were the needs of your loved one met?

 7. Did the staff demonstrate compassion toward your loved one and your family?

 8. Did your family member’s physician and/or staff acknowledge the death of your loved one with a note or a funeral home visit?

 9. If yes, were you appreciative?

10. Has the grief process been more difficult than you had imagined?

11. Was there a point in time when you felt a shift and lessening of your grief? If so, how long after your loved one died was it?

12. Who were the most supportive people to you after your loved one died? What were the most helpful things people did for you

13. Who were the least helpful? Why?

14. What were some of the most surprising things people said to you after the death of your loved one?

15. What questions did you dislike answering.

16. Did you seek counseling? Was it a group or private counseling?

17. Was your counseling helpful?

18. Were there any particular books on grief related topics that you found helpful? If so, which ones?

19. Was there anything in particular that helped ease your pain? For instance, certain rituals, meditation, wearing an article of clothing of your loved one, etc.

20. If there was one piece of advice that you would give someone who is new to the grief process, what would it be?

Filed Under: Grief etiquette Tagged With: etiquette expert, funeral etiquette, grief, hospice, Hospitals, illness, loss, loss of a loved one, mourning, survey, sympathy notes

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Founded in 1999, the mission of Professional Courtesy and Karen Hickman is to present programs of the finest quality with the highest degree of professionalism.

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Business Email Etiquette                                                                                      The number of emails we all receive every day can be overwhelming, but they are a fact of life. Keeping that in mind, try to observe some of the basic email etiquette rules for emailing within the business world. Your email message may … Read More

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