Professional Courtesy, LLC

Karen Hickman specializes in Etiquette and Protocol Consulting and is based out of Fort Wayne, IN | TEL: 260-486-7758

  • Email
  • Facebook
  • LinkedIn
  • RSS
  • Twitter
  • YouTube
  • Home
  • About Us
    • Company Profile
    • Bio of Karen Hickman
    • Team
    • Endorsements
  • Services
    • Building Confidence in Yourself, Leadership Workshop
    • Corporate & International Etiquette
    • Dining Etiquette for Business & Pleasure
    • International Protocol
    • Medical & Dental Etiquette
    • Tea & Etiquette
    • Tech Etiquette
    • University Etiquette
    • Nonprofit Fundraising Opportunities
  • Events
    • Speaking Schedule
    • Conferences & Seminars
  • Speaking & Writing
    • Speaking Topics
    • Seminar Topics & Etiquette Training
    • Writing & Editorial Services
  • Blog
  • Media Room
    • Media Kit
    • Articles by Karen Hickman
    • Videos of Karen Hickman
    • Newsletter Archives
  • Products
  • Tips & Resources
  • Contact
  • Cart
You are here: Home / Archives for host duties

A Conversation with Carmen McGee

March 12, 2010 by procourtesy

Thank you to Carmen McGee, General Manager and Wine Director at Joseph Decuis Restaurant for being my guest blogger and for educating us on the topic of wine.
This place for fine dining is tucked away in charming Roanoke, IN. www.josephdecuis.com

A Conversation with Carmen McGee

Carmen, would you please tell us what your job title is and what it means?

My job title is General Manager and Wine Director. I direct all operations for the front-of the-house which means scheduling servers, bartenders, bussers and valets. I also plan all of our parties, caterings, weddings and any type of special event. I arrange our wine luncheons, dinners and summertime courtyard wine tasting and appetizer parties. I am in charge of our wine program which includes our wine list, our wines by the glass program and our specialty cocktails. I order our liquor, wine and beer.

What is your training background?

Many, many, many hours on the dining room floor! I have worked in the restaurant business since I was 16 years old, it was my first job. I have held almost every position in the front-of-the-house operation so I have a good grasp on who is doing what and what is going on. I’ve worked in fine dining for about 15 years, 10 of which have been at Joseph Decuis. I learned a lot about wine by tasting and reading. I took a course from the Court of the Master Sommeliers and received my Introductory Sommelier Certificate in 1994. I have attended countless wine tastings and have been to vineyards in California a couple of times. I never stop learning about wine, it’s wonderful!

Tell us about Joseph Decuis and their wine collection.

We have an extensive collection. We have over 600 different wine labels in our cellar and our vintage depth is quite good as well. We have won the Wine Spectator Award every year since 2001. Our wines are maintained in our temperature controlled-cellar (55 degrees) for optimum storage and serving conditions. We cater to every budget and every taste. We try to make wine accessible to everyone, so everybody can enjoy it as much as we do.

As a wine expert, how do you serve the needs of the diners at Joseph Decuis?

We have guests who dine here that know more than I do about wine, and we have guests who dine here who have never even tried wine, so I have to be flexible and have a wide range of knowledge. Our more experienced guests know what they like and will ask my opinion about a certain wine of the varietal they like or a certain vintage. For instance, we have five different Mondavi Cabernet vintages-which one is the best? That’s where I come in. For the less experienced diner I start with what they like- is it red or white, sweet or dry? How much does a person want to spend on a bottle of wine…$19 or $65 or $300? We can assist at all levels.

What is some basic information that a diner should know about choosing a wine to pair with a meal?


The first rule is to go with what you like. Many people won’t drink a red with their fish or a white with their steak, but they shouldn’t be held back by stereotypes. There are very soft reds, like Pinot Noir or Gamay that can go well with fish, especially with salmon. A hearty white like a California Chardonnay can hold its own against a steak with a light sauce. Wine is quite flexible. You should think about the sauce on the food too, that’s important. Wine should accentuate the food; the two should be a happy marriage! The tried and true formulas are standards for a reason. Classical pairings I like are Wagyu Steak with Cabernet Sauvignon, an acidic Sauvignon Blanc that complements a buttery fish, Pinot Grigio with a light dinner salad. My husband, who is the Executive Chef at Joseph Decuis, loves Sauternes with Foie Gras-a melt in your mouth combination.

How do you accommodate multiple main courses with one type of wine?

Two ways: go with a by-the-glass selection, or get a bottle of white and red.

What is the average price of a bottle of wine in restaurants like Joseph Decuis?

Our prices range from $18/bottle to $900/bottle. We are all over the board!

Who should be in charge of choosing the wine?

The host of the party should be in charge of choosing the wine, or whomever the host would like to designate. There should be a clear go-to person with whom the server or wine steward can communicate

When you present the wine to the host what is the protocol for giving approval to pour?

First you present the wine label to the host to ensure it is the correct wine and the correct vintage of the wine. Next you open the wine and pour an ounce for the host to taste, and he or she will nod approval or tell us verbally, yes, that works, or that’s great. Smelling the cork before tasting the wine is like an old wives tale. Corks are not going to tell you whether or not the wine is good. However, looking at the cork can be fun and contain literal information, like a winery’s website or the vintage of the wine.

The only acceptable reason to send back a bottle of wine is if the wine has gone bad, or is “corked”, meaning it smells excessively musty or like wet cardboard. If a wine is truly oxidized or “bad”, you will know. It is not good etiquette to send back a bottle of wine because it is not to your taste. If you are unsure of what you are ordering, it is safe to go with a by the glass selection. Good restaurants have excellent wines by the glass.

Thirdly, you pour clockwise around the table, always pouring for the ladies first. You should pour about three or four ounces at a time. Do not to pour the whole bottle at first, save some for later unless it is a large group that will require multiple bottles.

Does the fact that wine has screw cap vs. a cork define the quality of the wine?

The answer to this used to be yes, but not anymore, not by a long shot. We have French wines coming in with screw caps now. We have a very high quality California Cab with a glass stopper. There are two reasons behind the change: environmental concern and wine spoilage factors. Cork comes from trees so by using screw caps or other forms of stoppers on wine, wineries are saving trees. Second, the winemaker is assured 100% that their wine will not spoil due to cork taint, or cork leakage-no oxygen is able to enter the bottle with a screw cap. So in theory, with a screw cap, the wine that leaves the winery will be the wine that you taste when you open the bottle. Screw-capped wines are usually meant to be drunk young-not aged in a cellar for more than a couple of years, especially if it’s white wine.

What are some of your favorite wines?

Chappellet Mountain Cuvée, Dry Creek Chenin Blanc, Stella Maris Red, Latour, Drouhin

Do you recommend a wine for daily table wine?

At our house we drink a lot of Argentine malbec and Oregon Pinot Noir. But I don’t turn back on too many wines! I love to drink rosés in the summer, they tend to go with everything.

Joseph Decuis is more than a place to eat. It is an experience! Visit their web site and see what they have to offer. www.josephdecuis.com

Filed Under: Carmen McGee, fine dining, host duties, joseph decuis, wine etiquette, wine expert

Follow Me On Twitter

Karen Hickman
  • RT @LydiaRamseyLive: Workplace Ghosting—Another Bequest from Covid https://t.co/kSh1sGKyHb 02:13:10 PM March 08, 2022 from Twitter Web App ReplyRetweetFavorite
  • #businessemailetiquette My latest blog post on business email etiquette. https://t.co/VHvw3wkOxq 12:19:29 PM February 08, 2022 from Twitter Web App ReplyRetweetFavorite
  • #nationalcomplimentday #Complimentetiquette #sincerecompliments My latest blog post on offering sincere compliments. https://t.co/VCVgcxsXFS 02:41:08 PM January 26, 2022 from Twitter Web App ReplyRetweetFavorite
@karen_v_hickman

Ask Karen

Do you have an etiquette question? Feel free to ask Karen here.

"*" indicates required fields

Name*
Due to the volume of email we receive we may not be able to respond to all of the questions submitted. Please note: any questions may be published on this blog or in my column, "Contemporary Courtesies" in the Fort Wayne News Sentinel. Full names will be with held for privacy.
*
This field is for validation purposes and should be left unchanged.

Like Us On Facebook

Get Karen’s Posts to your Inbox

SIgn up to receive my posts delivered directly to your inbox.

Recent Posts From Karen

  • Business Email Etiquette
  • How to Offer A Sincere Compliment
  • Sending Thank You’s for Physician Gifts
  • Holiday House Guest Etiquette
  • Correct Holiday Greetings

Blog Archives

Recent Comments

  • procourtesy on Correct Holiday Greetings
  • Suzanne Nourse on Correct Holiday Greetings
  • procourtesy on Loss and the Holidays
  • Suzanne Nourse on Loss and the Holidays
  • procourtesy on Thanksgiving Guest Etiquette

Company Profile

Founded in 1999, the mission of Professional Courtesy and Karen Hickman is to present programs of the finest quality with the highest degree of professionalism.

The purpose of the seminars and programs is to enable professionals, executives, and individuals to conduct business in diverse cultural arenas with ease.
Read More

From the Blog

Business Email Etiquette                                                                                      The number of emails we all receive every day can be overwhelming, but they are a fact of life. Keeping that in mind, try to observe some of the basic email etiquette rules for emailing within the business world. Your email message may … Read More

Contact Us

Professional Courtesy, LLC
Etiquette/Protocol Consultants
P.O. Box 15353
Fort Wayne IN 46885-5353

Telephone: 260-486-7758
Facsimile: 260-486-7758
Via Email

Copyright © 2025 · Professional Courtesy, LLC · SA Designs