PROFESSIONAL COURTESY EVALUATION
Your Professional Courtesy Evaluation
Could your professional skills and that of your office or practice use a little tweaking? Respond to the questions below and see what jumps out at you. If most of your answers are “poor” or “fair” more work is needed.
How do you rate your professional courtesy skills?
- Poor
- Fair
- Good
- Great
How do you rate your courtesy quotient?
- Poor
- Fair
- Good
- Great
Do you consider yourself to be a good listener?
- Poor
- Fair
- Good
- Great
Do you consider yourself to be a kind person to your co workers and friends?
- Poor
- Fair
- Good
- Great
Are you a critical person?
- Poor
- Fair
- Good
- Great
Do you gossip or participate in spreading gossip?
- Poor
- Fair
- Good
- Great
Are you a positive person?
- Poor
- Fair
- Good
- Great
Do you shake hands and introduce yourself to your patients?
- Poor
- Fair
- Good
- Great
Do you make good eye contact when speaking to co workers, patients or clients?
- Poor
- Fair
- Good
- Great
Do you consider yourself to be a good team player?
- Poor
- Fair
- Good
- Great
Do you welcome new staff members?
- Poor
- Fair
- Good
- Great
Do you have a “not my job” mentality at work?
- Poor
- Fair
- Good
- Great
RATE YOUR OFFICE OR MEDICAL PRACTICE
How do you rate the general feel of your office or practice?
- Poor
- Fair
- Good
- Great
Do you think your patients and clients perceive your office to be courteous?
- Poor
- Fair
- Good
- Great
Is your office welcoming to new staff members and coworkers?
- Poor
- Fair
- Good
- Great
What improvements do you feel could be made to improve the courtesy and general tone of your office or practice?