PROFESSIONAL COURTESY EVALUATION

Your Professional Courtesy Evaluation
Could your professional skills and that of your office or practice use a little tweaking? Respond to the questions below and see what jumps out at you. If most of your answers are “poor” or “fair” more work is needed.

How do you rate your professional courtesy skills?

1. Poor
2. Fair
3. Good
4. Great

How do you rate your courtesy quotient?

1. Poor
2. Fair
3. Good
4. Great

Do you consider yourself to be a good listener?

1. Poor
2. Fair
3. Good
4. Great

Do you consider yourself to be a kind person to your co workers and friends?

1. Poor
2. Fair
3. Good
4. Great

Are you a critical person?

1. Poor
2. Fair
3. Good
4. Great

Do you gossip or participate in spreading gossip?

1. Poor
2. Fair
3. Good
4. Great

Are you a positive person?

1. Poor
2. Fair
3. Good
4. Great

Do you shake hands and introduce yourself to your patients?

1. Poor
2. Fair
3. Good
4. Great

Do you make good eye contact when speaking to co workers, patients or clients?

1. Poor
2. Fair
3. Good
4. Great

Do you consider yourself to be a good team player?

1. Poor
2. Fair
3. Good
4. Great

Do you welcome new staff members?

1. Poor
2. Fair
3. Good
4. Great

Do you have a “not my job” mentality at work?

1. Poor
2. Fair
3. Good
4. Great

RATE YOUR OFFICE OR MEDICAL PRACTICE

How do you rate the general feel of your office or practice?

1. Poor
2. Fair
3. Good
4. Great

Do you think your patients and clients perceive your office to be courteous?

1. Poor
2. Fair
3. Good
4. Great

Is your office welcoming to new staff members and coworkers?

1. Poor
2. Fair
3. Good
4. Great

What improvements do you feel could be made to improve the courtesy and general tone of your office or practice?