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Karen Hickman specializes in Etiquette and Protocol Consulting and is based out of Fort Wayne, IN | TEL: 260-486-7758

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You are here: Home / Archives for hansaking etiquett

A Few of My Un-Favorite Things

August 29, 2013 by procourtesy

A Few of My Un-Favorite Things
 As someone who teaches etiquette and protocol to professionals I have noticed a lot of things over the years that could and should be done better by professionals. Here is my top 10 list of  un-favorite things that I notice people doing in professional settings.

#1. The limp handshake. In the American culture, a firm handshake is expected from men and women, in the gender neutral business arena. Connect palm to palm firmly. Shake from the elbow, two pumps are enough, and then release. If in doubt about your handshake, have a friend evaluate it.

#2 Gum chewing. I am often surprised to see people in professional settings chewing gum. Gum chewing is a solitary activity. In other words, don’t chew gum in public.

#3 Poor table manners. So much of business today, is conducted over a meal. If you are unsure of what to do in dining situations take a class or get a book on table manners.

#4 Restaurant wait staff clearing plates in haste. Ideally, everyone starts the meal together and finishes together. Removing plates before everyone is done puts undo pressure on those who have not finished their meal.

#5 Take home boxes on the table. If taking home food from a restaurant, which you shouldn’t do at a business meal or when you are a guest, wait until everyone is finished. Have the wait staff box up your left overs in the kitchen and hand it to you as you leave.

#6 Responding with “no problem.” Responding to someone’s “thank you” with “no problem” suggests that there was a problem. A sincere “you’re welcome” or “my pleasure” is the best response.

#7 Addressing everyone by their first name. In today’s more casual environment many people, especially young people, feel it is okay to call everyone by their first name. Err on the side of formality and you will always be safe. If someone wants you to call them by their first name, they will let you know.

#8 People preoccupied with their technology. Checking messages or texting in front of others suggests that they are not as important as your messages. Stay in the moment. Check your messages and send your texts in private.

#9 Over sharing on social media. Be careful with too many “selfies” on social media. It can appear narcissistic. Everyone doesn’t need to know every thought that comes into your head. And avoid ranting and raving about politics and hot button news stories.

#10 Posting photos without permission. Don’t post photos or information about others on social media without their permission.

What are some of your pet peeves when it comes to lack of courtesy in others?

Filed Under: business etiquette Tagged With: business etiquette, etiquette expert, etiquette faux pas, gum chewing, hansaking etiquett, poor manners, techno etiquette

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